General Terms
and Conditions

1. Scope

These General Terms and Conditions (T&C) apply to all business relationships between Seebacher GmbH (hereinafter the “Contractor”) and the customer (hereinafter the “Client”). The version valid at the time the contract is concluded shall apply. Deviating terms and conditions of the Client are not recognized unless the Contractor expressly agrees to their validity in writing.

In addition, the General Terms and Conditions for the Austrian graphic arts industry apply in their currently valid version.

2. Conclusion of Contract

Offers made by the Contractor are subject to change and non-binding. A contract is only concluded upon the Contractor's written order confirmation or upon execution of the order. Verbal agreements, commitments, assurances and guarantees made by the Contractor in connection with the conclusion of the contract are only binding if confirmed in writing.

Amendments and additions to the contract must be made in writing. The Client is responsible for the accuracy of the information provided and the materials supplied (e.g. print data, texts, images).

3. Prices and Payment

All prices are stated in euros (EUR) plus statutory VAT. Unless otherwise stated, offers are valid for 30 days. The Contractor reserves the right to adjust prices accordingly if the cost basis changes (e.g. material prices).

Unless otherwise agreed, invoices are due within 14 days of the invoice date without deduction. In the event of late payment, default interest will be charged at the statutory rate. The Contractor is entitled to request a reasonable advance payment for orders.

4. Delivery

Delivery dates and delivery periods are only binding if confirmed in writing by the Contractor. The delivery period begins upon order confirmation, but not before all documents, permits and approvals to be provided by the Client have been made available.

Over- or under-deliveries of up to 10% of the ordered quantity, as is customary in the industry, are permissible and will be invoiced accordingly. Shipping is at the expense and risk of the Client, unless otherwise agreed.

5. Warranty and Liability

Complaints must be submitted in writing without delay, but no later than within 8 days of delivery. Hidden defects must be reported within 8 days of their discovery.

In the case of justified defect claims, the Contractor is entitled, at its discretion, to rectify the defect or provide a replacement delivery. Further claims by the Client, in particular claims for damages, are excluded unless the Contractor is guilty of intent or gross negligence.

Minor deviations in color, material thickness and finishing that are customary in the industry do not constitute a defect and do not entitle the Client to complaints. The Contractor's liability is in any case limited to the order value.

6. Retention of Title

Until full payment of all claims arising from the business relationship, the delivered goods remain the property of the Contractor. The Client is obliged to handle the goods with care. In the event of seizure or other third-party intervention, the Client must notify the Contractor immediately in writing.

7. Cancellation

If an order is cancelled by the Client, the Client is obliged to reimburse the costs already incurred up to the time of cancellation as well as a reasonable share of the lost profit. Production runs that have already started cannot be cancelled.

8. Data Protection

The Contractor collects and processes personal data of the Client exclusively within the framework of statutory provisions, in particular the GDPR and the Austrian Data Protection Act. For further details, please refer to our Privacy Policy.

9. Final Provisions

Should any provision of these T&C be or become invalid, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a valid provision that comes closest to the economic purpose of the invalid provision.

10. Jurisdiction and Applicable Law

All disputes arising from or in connection with these T&C and all legal relationships between the Contractor and the Client are governed exclusively by Austrian law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG) and the conflict-of-law rules of private international law.

The place of jurisdiction for all disputes is the competent court at the registered office of the Contractor, currently the Regional Court of Klagenfurt.

Last updated: January 2026